Privacy Policy

Privacy Policy

Ainsdale Tutoring and Dyslexia Services

This Privacy Policy explains how Ainsdale Tutoring and Dyslexia Services collects, uses, shares, and protects personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We are committed to safeguarding the privacy and security of personal information provided to us in the course of our tuition services.

Every client is asked to sign a consent form to agree that their information is maintained by the assessor.

1. Data Controller

   1. Rebecca Roughley is the data controller responsible for the processing of personal data collected through our tuition services and any employment agency activities. If you have any questions or concerns regarding the processing of your personal data, please contact myself using the details provided at the end of this policy.

2. Information We Collect

The information that is collected is required to deliver the services offered, which include tuition, assessment or advice. This includes information such as:

• personal identifiers and contacts (such as name, unique pupil number, contact details - phone, email and address)

• Educational establishment and address

• Sensitive personal data -for example, details of why an individual is looking for a dyslexia assessment, background history of difficulties, relevant medical conditions, details of educational support a client may have had/is having, data gained from the assessment, and notes written during and after contact, tuition, support or assessment sessions. Background information from the school will also be gathered via questionnaires and phone calls.

3. Use of Information

Your personal information is used to:

• Deliver the agreed service.

• Provide support, assistance and services as appropriate.

• To comply with statutory requirements for bookkeeping, auditing and accounting.

• To make appointments and to provide invoices and any necessary information.

Your information is used solely to provide the services (assessment, support, tuition) that you have requested.

4. Sharing of Information

We may share personal information with the following categories of recipients:

4. 1. 1. Parents/Guardians: We may share student information with parents/guardians to provide updates, feedback, and progress reports.

      2. Schools: We may share information relating to students with schools and their employees (e.g. teachers) either where the school is our client and has contracted for us to deliver tuition services to one or more of their students, or where a Parent/Guardian for the student has given us their consent, in writing, to share information with the student’s school.

      3. Regulatory Authorities: We may disclose information to regulatory authorities or law enforcement agencies as required by law or to protect our legal rights.

      4. I do not share your personal data with anyone unless there is a good reason to do so. For example, if the report is commissioned by a school, information will also be shared with the child’s school, with parental permission. With permission, I will share necessary information with third parties, such as other professionals.

      5. I will not share your personal information with any other third party or share information for marketing purposes.

      6. For scoring and analysis of dyslexia assessments, there is an online scoring system for some of the diagnostic assessments (including the screener assessment), which has strict policies in place to keep your information safe. A copy of their privacy policy can be found here: https://platform.wpspublish.com/Home/PrivacyPolicy. They do not share your personal information with any third parties who are unaffiliated with WPS or its services. However, I will not include any names/school details in this online system to keep your information confidential. The information entered will be the date of birth, age, school year, gender and scores from the necessary assessments. To reiterate, names and the school name will be anonymised.

5. Data Retention

   1. Your personal data is collected for services and assessments. This information will be stored electronically and/or on paper. Electronic data is kept secure in a Google Drive or OneDrive account.  Any files which contain sensitive information, such as diagnostic assessment reports, are password protected.  Emails are used to transfer data. If sharing any sensitive/highly confidential information, documents will be password protected.  All paper documents are stored in a locked filing cabinet.

   2. Following a dyslexia assessment, all client questionnaires, raw data test sheets and all other personal data will be permanently deleted/destroyed after 6 weeks.  Your final diagnostic report will be kept securely for the period I am required to retain this information by applicable UK law (currently 6 years after an individual’s 18th birthday or 6 years for an adult). During this time, you will be able to ask for an electronic copy of the report. It is recommended that you keep a copy of your report securely because after this time you will not be able to be supplied with a copy of your report.

   3. We will keep a list of people interested in assessments or requiring tuition for a period of two years. Records are kept of those who have received tuition, lesson notes and copies of work completed in tuition sessions for 6 months after tuition has finished.

7. Data Subject Rights

You have the right to request a copy of the information held about you. To ensure that your personal information is up to date and accurate, you have the right to:

7. 1. • correct information you think is inaccurate,

   2. • remove information you think is inaccurate,

Other rights include:

7. 3. • deleting the records we hold on you,

   4. • complaining about the way your data is processed by us,

   5. • exercising these rights free of charge.

For further information on your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO).

8. Changes to this Privacy Policy

   1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

9. How to complain or send a query

I hope that I can resolve any query or concern.

If you have a complaint or query, please contact me on 07584041104 or email: ainsdaletutoring@gmail.com

You can also make a complaint via the Information Commissioner's Office. Contact details: https://ico.org.uk/concerns/ and 0303 123 1113.

10. Contact Us

    1. If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data subject rights, please contact us at:

Ainsdale Tutoring and Dyslexia Services

ainsdaletutoring@gmail.com

07584041104

Last updated: September 2026

The Tutors’ Association